Version 1.1 — dem update am and e begin work from 28 October 2026.
1. Operator, scope and acceptance
Na Francesco Paparo, operator of di Omnipal project, dey provide di Service for Via Giovanni della Rocca 279, 80041 Boscoreale (Naples), Italy. Omnipal na name of project wey private individual dey run. Contacts: support@omnipal.app and privacy@omnipal.app.
Dis terms cover di website, extension, desktop/mobile clients and features wey connect to dem (di “Service”). Wetin dey available depend on di client and features wey dem actually enable. Di Legal notice, Privacy Policy and Cookie Policy give related information.
By create account or sign in after dis term show, you confirm you read and accept. You can save copy using browser save or print tool and ask support. Processing for service separate from optional measurement consent.
2. Age, accounts and devices
Di Service na for people wey don reach 18 or more. Anybody wey dey act for organisation must get authority to represent am and follow di offer wey apply. Each person must use their own account.
Provide information wey correct and keep control of your email and provider credentials. No share accounts or keys to bypass technical limits or di seats wey dey available. Di current limit na five devices for each account; you fit revoke devices wey you no dey use for Account settings.
Sign-in dey use email code, or Google where e dey available. Native clients dey support email codes; Google features and any payments need di device browser. Report access wey nobody authorise to support@omnipal.app.
3. AI features and BYOK
Omnipal dey help you write, reply, edit, translate and work with text, documents and media. Features fit process things locally or use external providers.
With BYOK, you dey use your own credentials for di provider wey you choose. Na you dey responsible for im account, usage, limits and costs; dem no join di Omnipal price. Check recipients before you send content, and no put keys inside prompts or materials wey you publish.
Outputs fit contain errors or information wey no complete or don old, and fit resemble wetin other users get. Review dem before you use, send or publish dem. Dem no be guaranteed professional advice or reliable decisions about health, credit, employment or other areas wey seriously affect people.
To prepare or insert draft no replace your own decision to send am. Provider and destination-site terms dey apply to their own services.
4. Trial and wetin dey available commercially now
Di BYOK trial dey last seven days, and you no need card. E no authorize any charge and e no automatically turn to paid subscription. Features wey need valid plan fit get restrictions when di trial end; channels to request data access or account closure still go dey available.
Di BYOK plan wey website show get indicative price of €4.99 for one year. For di current version, buying no dey active: di price page no create purchase contract.
Included AI, paid credits and Telegram/WhatsApp server channels no be part of offer wey you fit buy now. Before dem activate dem, dem need update information and terms.
5. Purchase rules when purchases become available
These rules dey apply only to order wey person fit actually place. Polar Software Inc. dey act as reseller and Merchant of Record: di purchase contract with Polar dey separate from di Omnipal licence. Di Polar Checkout Buyer Terms dey apply.
Before an order, dey show total price, currency, taxes, duration, features, eligible territories and any renewal. Total confirmed at checkout dey prevail over general price presentation; no additional cost introduce without disclosure and acceptance.
Di annual plan dey last 12 months. Automatic renewal dey apply only if we clearly disclose am and you accept am for di order; di free trial no be dat acceptance. Cancel renewal before expiry through di customer portal or support; access for di period wey you pay for go continue until e end.
Paid features fit suspend after payment fail until di payment issue resolve. We no guarantee any particular technical grace period. Account closure and cancellation dey separate: active purchase also need proper handling of di payment relationship.
We no increase price of period already paid for. Change for next period require at least 30 days' notice, so you can avoid renewal. Subject to withdrawal rules and mandatory rights, cancellation alone after withdrawal period no entitle you to refund for unused months.
6. Withdrawal, refunds and conformity
For EU consumer purchases, we recognise 14 days from when purchase contract form to notify us say you wan withdraw, without giving reason. Just to begin use di service no require general waiver of dis right. Email support@omnipal.app with account and order details; no include card data.
When online orders dey activated, di purchase process must also provide di withdrawal function wey applicable law require, with confirmation for medium wey person fit keep. Checkout and Polar procedures must align with these rights before we accept orders.
If you withdraw on time, dem go refund di price of di affected order within 14 days from when dem receive di notice, normally through di same payment method and through di party wey receive payment. Omnipal dey handle requests wey reach am together with Polar, without asking you to waive statutory rights. Trial wey no get purchase no get payment to refund.
Remedies for digital service wey no meet di agreed standard still dey available. If we stop paid service permanently and no equivalent solution wey you accept dey, we go provide di remedy wey apply and, where dem owe am, refund for di part wey you never use.
7. Content, cloud, sharing and use wey we allow
Rights wey you already get for materials wey you supply still belong to you; we no dey claim ownership of inputs or outputs. Whether outputs original, exclusive or protected also depend on di law and provider terms.
You must get di rights and authorisations wey content and other people data need. Cloud sync and publication na separate choices: you authorise di processing wey dem need to carry dem out. If you publish, people wey get di link fit access content, and e fit show for catalogue if you choose am. Remove confidential data before publication. Revocation no delete copies wey other people don already save.
Professional processing wey require Omnipal to act as processor need agreement beforehand on instructions and GDPR Article 28 terms. No use cloud features for that processing unless di necessary agreement dey.
Unlawful activities, violation of rights, fraud, deceptive impersonation, spam, malware, unauthorised access, bypassing limits and resale of access without authorisation dey prohibited. Report abuse or content wey violate rights to support@omnipal.app with di link and explanation.
8. Licence, updates and suspension
Personal, non-exclusive licence cover features wey dey inside di active offer. Software, trademarks and materials still belong to their respective owners; third-party licences and uses wey law allow remain unaffected.
Updates or interruptions fit dey necessary for maintenance, security or changes to sites and providers. We no promise any specific service level. We dey try to announce important planned interruptions before dem happen.
We fit restrict or suspend access because of serious violations, abuse, payment wey fail or security risks. Where di situation allow, we go explain di reason and how you fit contact us. Such action no remove your rights or refunds wey dem owe you.
Big changes to di terms wey go affect you negatively, or normal discontinuation of a paid service, need at least 30 days' notice, except where urgent legal or security need dey. You fit stop to use di Service and cancel; any remedy wey apply still dey available. Changes no fit restrict rights wey you don already get before di changes.
9. Account closure and liability
Ask make dem close account for Account settings or through support. Di Privacy Policy explain operational data, copies and local storage limits. If procedure end with error, e no confirm deletion; you fit always exercise your rights by email.
Each party dey responsible under di law wey apply. Liability for intentional wrongdoing or gross negligence, and mandatory consumer guarantees, remedies and rights, no dey excluded. We no impose any general liability cap wey restrict those rights.
10. Complaints, law wey apply and versions
Send complaints by email to support@omnipal.app. Normally we dey give first response within 14 days, subject to specific deadlines wey law set, including deadlines for personal data rights.
Italian law dey apply, subject to EU law and consumer protections wey law require for di country wey you normally dey live. Consumers still get di court jurisdiction wey law provide. We no force compulsory arbitration or make you give up statutory remedies beforehand.
Terms dey for Italian and English; no language automatically get priority wey go reduce protections wey law require. Version and date wey terms begin work dey for di start.